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Richard, Dania Beach
January 14, 2015 05:09:23 PM
In reply to Richard, Dania Beach
Hello Richard, we appreciate the visit to TD Helps. We are sorry to hear about your concerns and would be happy to help point you in the right direction!
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum, however; to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank store.
Upon proper verification, we will be glad to review your account with you and also assist you in filing a dispute against the fraudulent transaction on your account. For help locating the nearest TD Store, please visit: http://bit.ly/TDStores.
Prior to your visit or call, please ensure that the transactions in question have been posted to your account history and are no longer in a "Pending" status, as we're unable to file a dispute until then.
We hope this helps and please let us know if you have any other questions.
Yen D, Mount Laurel
January 14, 2015 05:11:14 PM