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I deposited a check into my account via a td machine at a branch. Unfortunately I did not get a receipt because I've never had any problems. When I checked my account amount after I deposited the check, the amount did not change and the check was not in my account. This has never happened before as I deposit these work cheques weekly.
July 30, 2015 08:33:21 AM
In reply to Stephanie, Ajax
Hi Stephanie, thanks for connecting with us on TD Helps.
If you were at a TD Bank ATM here in the United States, we ask that you contact the Store in which you made the deposit to inquire about the item. For a listing of our TD locations as well as hours and telephone numbers please check out: http://bit.ly/TDStores. We apologize for any inconvenience, however TD Helps is considered an unsecure forum, therefore we are unable to obtain your personal account information.
We also see you're writing in from Canada, if this is in reference to your TD Canada Trust account please check out: http://bit.ly/1fKP7xV for information from their TD Helps page. If you have any additional questions feel free to submit a new inquiry on the link provided above for a response from a TD Canada Trust Specialist.
We hope this helps, Stephanie and have a wonderful day.
Colleen B, Mount Laurel
July 30, 2015 08:34:17 AM