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I opened a check account, deposited money for the opening, but I never recieved an account number, information on checks, how to log in online
March 16, 2015 07:57:10 PM
In reply to Kelly, Easton
Hi Kelly, thanks for visiting TD Helps! We appreciate you opening a new account with us and we'll be glad to clear this up for you.
First, we do apologize for any confusion you may have encountered during the account-opening process. Depending on how you chose to open your account, your account number, checks or online banking information may have been provided to you in different ways. No worries though – we can certainly help you get fully set up with your new account!
Since you mentioned that your initial deposit has already been made, we invite you to give us a quick call at 888-751-9000, 24/7. During your call, we'll be more than happy to help you establish your online banking account. Once this is complete, not only will you be able to use our Mobile Banking services on your cellular or other device as well, but you'll also be able to view your account number right away online. If you would like to order checks, during your call your Specialist can also advise you about this option and place an order for you if you like.
If you prefer, you can also visit us at any TD Bank Store. While you're there, we can help you set up your Online Banking account, provide your account number and place a check order. Also, if you like a TD Store can provide you with a few temporary checks to get you started!
For a little more information about your account, we also invite you to take a look here: http://bit.ly/1D7QIEH which provides a peek at all of the features and services your new account will offer you.
Hope this provides some help, Kelly! Thanks again for choosing TD and we hope to hear from you soon!
Kristen P, Mount Laurel
March 16, 2015 08:02:02 PM