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Hi I previously asked this but I believe the person answered it forwarded me to Canadian CS. I live in N.J
Hi I just opened an account online and was told it was active and I can make my first deposit at the branch. But I believe I may have had a TD bank account a year or two ago and I think it was overdrawn and closed off and I am in chexsystems. I plan on making a payment arrangement with the recovery team. But will my new account be affected or closed off ? I want to set up direct deposit but do not want to have an issue that my new account was closed. I'm assuming once I passed the online verification process I'm good to go. Please advise
July 16, 2015 01:18:42 PM
In reply to Jesenia, Elizabeth
Thanks for making a stop at TD Helps, Jesenia.
As you mentioned you had an account that was closed due to an overdrawn balance, we'd like to mention that this could affect your new TD account. To better assist you, we ask that you visit us during lobby hours at any TD Store for assistance with your concerns. Please use our Store locator here http://bit.ly/TDStores for help locating a TD Store.
Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
We hope this helps and please have a good one.
Yen D, Mount Laurel
July 16, 2015 01:20:26 PM
In reply to Yen, Mount Laurel
Thank you for the answer, is there a number that I can call?
July 16, 2015 01:51:39 PM
Welcome back, Jesenia.
You may wish to connect with our Recovery Team to confirm the status of your prior account by dialing 800-742-2651. They are available Monday thru Friday, 8am – 9pm and Saturday, 8am – 5pm.
Please note, in order to access your new TD account, we recommend visiting your local TD Store to resolve any balance that may be owed.
We hope this helps. If you have any other questions, please do not hesitate to let us know. Have a great one.
Yen D, Mount Laurel
July 16, 2015 01:54:06 PM
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