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So, I just overdrafted my TD Bank account and the TD Bank App just logged me out. I forgot my password and now I cant get back into my account. I have money to cover the negative balance in my checking but I can't get back into my account! Also it's a student account so it won't let me change my password unless I call and it's too late for that. Help!
September 13, 2017 11:45:05 AM
In reply to Maddie, Tuxedo
Welcome to TD Helps, Maddie.
We're so sorry to hear that you're having trouble logging into your Online Banking, and so that we can further assist you with gaining access again, we ask that you contact us directly.
We're happy to announce that Specialists are available 24 hours a day, 7 days a week, at 1-888-751-9000, and after verification, they'll be more than happy to help you log back into your Online Banking.
Similarly, if you'd prefer, you're also welcome to visit a TD Store location to speak with a Customer Service Representative, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks for stopping by today, Maddie. Take care!
Brittany M, Mount Laurel
September 13, 2017 11:45:24 AM