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we have sent two checks via bill pay to Comcast and they have not received them
July 2, 2015 09:16:59 AM
In reply to Robert, Bordentown
Thank you for coming to TD Helps, Robert.
Since you are initiating a payment via TD Bill Pay, payments you make are delivered in one of two ways:
By electronic transmission: These Billers receive your payments through secure electronic transmission.
By laser draft (paper check): These Billers receive a check that is drawn on your account. A check is created by Bill Pay and then mailed to the Biller’s mailing address. Just like checks you write yourself, money will be withdrawn from your account when the check is cashed by the Biller.
When you open the payment calendar, you will see available Pay Dates in blue. In most cases, if your first available Pay Date is the next business day, the payment will be sent electronically. In most cases, if the earliest available payment date is not the next business day, a Laser Draft will be issued to the Biller.
Please note; the pay date is the day your payment should be received, so you can choose a pay date that is the same as the due date on your bill. You can also select an earlier date if you wish. We also like to invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
If you have any other questions, you are more than welcome to call us at 888-751-9000, available 24/7.
Brian M., Mount Laurel
July 2, 2015 09:17:25 AM