Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Is there a way to find out if checks I wrote have been cashed? I have 3 that are outstanding in my records but should have been paid already.
September 3, 2015 08:28:49 AM
1 person recommended this |
In reply to Christina, Monroe
Great for you to stop by TD Helps today, Christina.
To view a recent copy of a check you've written out that has already been cashed, you can log in to your personal online account profile here http://bit.ly/1eaISlq. Once logged in, first select the account you want to view, and then click "All Available History" from the "Show Transactions" list. You'll be able to see copies of any checks written in the past 60 days and can open images of them to print or save for your records.
If you're looking for checks that have cleared prior to the past 60 days and you have elected to receive check images on your paper statements, you may locate the check copies on the last page. If you do not have any statements in your possession currently, you may also view them online!
If you have not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your account number, Social Security number and email address to complete the enrollment. If you experience any difficulties, please contact us 24/7 at 888-751-9000 and upon account verification we'd be happy to help.
Once you've successfully enrolled, to view your statements online, please select the "Statements" tab after logging into your account. If you are unable to locate the specific checks you are looking for, there are other ways you can go about requesting the images you need. Please note, if the check images are not available on the last page of your statement, you may request the check copies to be sent to you by calling us 24/7 at the number listed above or visiting a nearby TD Bank Store. For Store hours and locations, please view this link: http://bit.ly/TDStores.
You may send us a Secure Message, via your Online Banking, regarding your request. To send a secure message, select the "Customer Service" tab and beneath "Message Center" choose "Send a Message." On the new page, there will be a message field and a drop down menu where you can choose a subject. To make a request for check images, you would need to change the subject to "Request a Transaction Copy." You will then be directed to select and fill out details about the check images that you're requesting including the date, amount and check number.
You also have the option of requesting check images via fax. To do so, please send your request to our Fulfillment Department at 856-533-1138. Include your full name, account number, the check number, check amount, your signature and a brief statement about your request.
Please note that there may be fees associated with the request for check images. To take a look in greater detail, we invite you to view our Fee Schedule: http://bit.ly/1cTejgt.
Hope this helps and have a fantastic day!
Sandy D, Mount Laurel
September 3, 2015 08:32:31 AM
1 person recommended this