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Is there a plan to convert existing debit cards to chip technology? Can I go into a store and change to a chip enabled debit card?
Craig, Wilbraham, MA
September 29, 2015 11:18:35 AM
1 person recommended this |
In reply to Craig, Wilbraham, MA
Thanks for joining us here at TD Helps, Craig. We would be more than happy to provide more details regarding TD Bank's chip-enabled debit cards.
We are happy to inform you that starting this month, September 2015; TD Bank will begin issuing chip-enabled debit cards. If your current TD Debit card will be expiring soon, you should expect to receive a new TD Debit card that is chip-enabled via mail in a regular white envelope. You should expect to receive your new TD Debit card 30-45 days prior to the expiration date.
Additionally, TD Bank will distribute chip-enabled debit cards to our Customers throughout the remainder of 2015 and beyond.
While these are not available yet via instant-issue at our Stores, if you wish to obtain a chip-enabled debit card, you may request one by connecting with us 24/7 at 888-751-9000, visiting us during lobby hours (http://bit.ly/TDStores), or by sending us a secure message via your TD Online Banking.
To send a secure message you must first be enrolled in Online Banking. To start the process, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
Once your request has been submitted, please allow 7-10 business days.
For more details along with the FAQs, please visit: http://bit.ly/1Ex8IvZ.
We hope the information provided was helpful, Craig. If you need anything else, please do not hesitate to let us know.
Yen D, Mount Laurel
September 29, 2015 11:21:47 AM
1 person recommended this