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I relocated to Cape Coral, FL and see no nearby branches except Cape Coral, FL
Alina, Cape Coral, FL
August 15, 2016 08:19:37 AM
In reply to Alina, Cape Coral, FL
Thanks for your question, Alina. We'd be glad to help.
It sounds like you want to close your account because you're currently not living near a TD Bank Store. We want you to know that we have options available to help you maintain your account. Here at TD Bank we offer Bill Pay, Online, and Mobile Banking. Check http://go.td.com/1lnLZE5 for more details. If you are dissatisfied with the account type you have, take a look at http://go.td.com/KmmHe7 to see if there is an account that can better suit your needs.
If you still want to close your account and you have a current balance, we ask that you visit us at any TD Bank Store for further assistance regarding your request if you're able to do so. When you visit a TD Bank Store to request to close your account, all you need to bring with you is a valid photo ID (Driver's License, Passport, Military I.D. etc.). Please note, because there is a current balance, please let the Specialists know and they will assist you with withdrawing the fund than assist with your initial request.
If your account has a zero balance, there are several options you can go about closing your account. Your first option is to contact Customer Service and our Banking Specialists 24/7 at 888-751-9000. You can also send us a secure message via your Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
As always, you can also stop by any TD Bank Store for this request. As we understand that you may not be able to make it to a TD Bank Store, we do have an option for you to close your account regardless of balance. You may request your account to be closed via mail by mailing. Please mail your written, signed, and notarized request to your Home Store (where your account was opened).
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement. To help you find the details of your Home Store take a look at http://go.td.com/1f9DSJR for hours, locations and contact information.
We hope this helps, Alina. Have a good day.
Megan K, Mount Laurel
August 15, 2016 08:19:50 AM