Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
May i know how can i get my online banking password to close my checking account.
I am unable to call you as i am out of the country
May i know if you can get someone to contact me via email pls!
August 21, 2015 08:14:35 AM
1 person recommended this |
In reply to Timothy, Singapore
Thank you for reaching out to us on TD Helps, Timothy.
As you have forgotten your online banking password, if you do remember your user name and also have U.S. Social Security number, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq. Once you’re there at the Log In page, please click on the "Forgot your password" link that is located under the password. Select the account type and input your user name and last 4 digits of your SSN, you will then be asked to answer two security questions, and after successfully answering the security questions, you will be able to reset your password.
If you don't remember your user name or don't have SSN at this time, we ask you please contact us directly and speak with a Banking Specialist, anytime during the day or night. After account verification, they'll be happy to reset the password for you! As you are currently outside of the United States, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone.
If you don't have telephone access at this time, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your name ▪Your account number(s) ▪Your request to close the account(s) ▪Your current address ▪Your signature
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A Your Home Store's Address Your Home Store telephone Number
If you are unsure of which Store is your Home Store (the Store location where your account was opened at), take a look at: http://bit.ly/TDStores for our Store locations.
Let us know if you have any other banking questions. Have a fabulous day!
LiShu R, Mount Laurel
August 21, 2015 08:15:27 AM
1 person recommended this