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August 25, 2015 10:39:26 AM
1 person recommended this |
In reply to yuan, philadelphia
It's a pleasure seeing you here at TD Helps today, Yuan.
We understand that sometimes individual banking needs change. We'd like to take the opportunity to share our Savings Selector Tool that can be viewed here: http://bit.ly/1vW1DvM. It may help you choose a better Savings account to fit your needs. We also recommend taking a look at our Finance 101 page that can be found here: http://bit.ly/1dHULN9. The page has great tips for saving on a variety of budgets that may help you in the future.
If you still wish to close your account, there are a few ways you can do so. You can visit a TD Store during lobby hours for assistance. To take a look at locations near you and their hours please visit http://bit.ly/TDStores. You can also call our Representatives 24/7 by dialing 888-751-9000.
You can also send your account closing request by Secure Message. In order to send a secure message you must first be enrolled in Online Banking and to start the process, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by logging in and selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center."
Please note that your account must be at a zero balance in order to close it via secure message and over the telephone.
Thanks for stopping by, Yuan and take care!
Alara B, Mount Laurel
August 25, 2015 10:41:48 AM
1 person recommended this