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I would like to know how I can go about getting information about an account I had in the past with TD and has since been closed. I am looking for transactions. Thank You.
March 26, 2015 03:46:12 PM
In reply to Diahanna, Franklin
Thank you for joining us on TD Helps, Diahanna. We'd be happy to help.
As you've mentioned that your account is currently closed, we ask that you visit a TD Store during lobby hours to recover account information. You are able to visit any TD Store during lobby hours for assistance. To take a look at a location near you please visit http://bit.ly/TDStores.
If you have an active account here with us, feel free to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to submit research requests for the information you need. If you are enrolled in Online Banking, you are able to sign in and request this information by sending a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, Diahanna and have a good day.
Megan K, Mount Laurel
March 26, 2015 03:47:36 PM