Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I had 2 transfers from my mother's bank of america account but were sent to my TD account which was closed a while back. Is there anything I can do to get those funds sent to my proper checking account?
David, New York
February 24, 2016 09:28:04 AM
In reply to David, New York
We understand your concern, David and we'd be glad to discuss.
If the account that the funds need to be credited to is with TD, we recommend reaching out to us directly for assistance. You are able to call us 24/7 at 888-751-9000. After account verification, our Representatives will be glad to reach out to the ACH Department directly in regards to your transfers. Please note that our ACH Department is available Monday through Friday between the hours of 8:30 am and 5:00 pm. We recommend reaching us during this time frame so that we can best assist.
If the account that the funds need to be credited to is not with TD, we recommend conferring with your mother and her financial institution as she may need to reschedule the transfer.
We hope this helps, David and have a good day.
Megan K, Mount Laurel
February 24, 2016 09:28:16 AM