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I went o the bank yesterday y in Willingboro, NJ to close the account and was told the account is already closed. I want the funds that were in the account. I was told to call rEcovery
June 10, 2017 02:27:32 PM
In reply to Dorothy, Willingbro
Welcome to TD Helps, Dorothy. We're sorry to hear that your account was closed, and we'll be happy to help.
Based on the information you have provided us with, it sounds like your account may have been charged off due to a negative balance. For further assistance, we ask that you please connect with our Recovery Department Team at 800-742-2651. Specialists are available Monday through Friday from 8:00 AM to 9:00 PM, and Saturday from 8:00 AM to 5:00 PM.
Once you are on the phone with them, they'll be more than happy to assist you with any further questions you may have. You may also obtain the same information by visiting us at any TD Store during lobby hours. To find a TD Store near you, please check out: http://go.td.com/1f9DSJR.
As your previous account is already closed, and if you have paid off any balances you may owe, you're more than welcome to open a new account with us. To view and compare our personal Checking accounts, please visit https://go.td.com/1aDaRqd, or check out our Checking Selector Tool https://go.td.com/2fhzGCi for help with selecting a Checking account that is the best fit you. You may also view and compare personal Savings account products by using this link here https://go.td.com/1pJT9I9, or if you prefer, we also have a Savings Selector Tool https://go.td.com/2g1rrtS, which can help you choose the best savings account for your needs.
Please let us know if you have any additional questions, Dorothy, and we hope you enjoy your weekend!
Customer Service Team, Mount Laurel
June 10, 2017 02:28:01 PM