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İ bought somthg on the internet with my debit card but after a few days i cancelled it. The company should pay my money back. İ forgot to check and closed my account. How can i be sure that the company send my money or not?
Pinar, New hamsphire
September 20, 2015 01:56:31 PM
In reply to Pinar, New hamsphire
Thanks for coming to TD Helps, Pinar! We'll be delighted to help you today.
Since the account you're expecting the refund on is now closed, the funds will be sent via paper check to your address that we have on file; if you do not have another account with TD Bank. If you have another active account with TD, the funds will be directly deposited into that account. If you should have any additional questions, we recommend calling us directly 24/7 at 888-751-9000 or visiting any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We also recommend reaching out to the merchant directly with any additional questions regarding your refund specifically.
We hope this helps and enjoy the rest of your day, Pinar!
Justin B, Mount Laurel
September 20, 2015 01:57:08 PM
In reply to Justin, Mount Laurel
I apprecaite your concern but I am La now and there is no TD Bank near me as you know. I wont go back to east side of us. if I give another visa or master account or one of my friends TD Bank account, can you deposit it ? and how can I learn that the money was already came or not? thank u again.
pinar, los angelas
September 22, 2015 04:44:28 PM
In reply to pinar, los angelas
Thanks for coming back to TD Helps, Pinar.
As you mentioned your account you're expecting the refund on is now already closed, the funds will be sent via paper check to your address that we have on file. If you still receive mail to the address we may have on file, or have updated a new address successfully, we would need to send the check to your address only for security purposes. We apologize for any inconvenience this may cause. Otherwise, we would deposit the funds to an already existing active account you may have with us currently.
We also recommend reaching out to the merchant you're dealing with to request any alternative refund options as well.
Should you have any additional questions you'd like to discuss, feel free to contact us directly 24/7 at 888-751-9000.
Thanks again for joining us on TD Helps, Pinar, and enjoy the rest of your week!
Justin B, Mount Laurel
September 22, 2015 04:45:19 PM