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i'd like to close my account but no longer live in Maine. How can i make that happen?
Margaret, Santa Cruz
December 28, 2017 06:47:10 AM
In reply to Margaret, Santa Cruz
We'd hate to see you go, however we do understand how your banking needs may change.
If your balance is currently at zero, you may close your account by contacting us 24/7 at 888-751-9000, to speak with a Banking Specialist. You also have the option of sending us a secured message from your online banking profile, to request to close your account with a zero balance. If you are not currently enrolled for our Online Banking, you must first be enrolled. You can do so by visiting here: https://go.td.com/1lU2qfY. You will need your Social Security Number, your TD Bank ATM/Debit Card, your account number and your email address. Once logged on, to send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see and option to 'Send a secure message' located in the 'Message Center'. Our response time is generally 24 hours; however we strive to reply to your request sooner.
At this time, if your account currently has remaining funds, you can bring your balance to zero by making a purchase with your debit card, or writing out a check for the remaining balance, if you have checks on hand.
As you mentioned you are no longer in Maine, and if you are unable to complete the above mentioned suggestions, you may send a notarized letter, requesting to have your account closed. Once we receive this letter, we will mail any remaining funds to you directly.
If you prefer to mail us your request, please be sure to include:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
TD Bank, N.A, Your Home Store's Address or, P.O. Box 1377 Lewiston, Maine 04243-1377
If you are unsure of your Home Store, please feel free to check out: http://go.td.com/1f9DSJR, for locations and their information.
For any additional questions, please do not hesitate to contact us at the above mentioned number.
Thanks for stopping by Margaret, and good luck on your new journey!
Alara B, Mount Laurel
December 28, 2017 06:47:31 AM