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How can I make sure if my account was successfully closed? Hi, I have some problem. I try closed my account few days ago in Brooklyn, but now somebody send money to my account and now it has not zero balance. I can still sign up to my account. I´m out of USA now and I can´t visit any TD bank. Is it any possibility how close it again (if its still open)? Thank you for answer and help.
October 1, 2016 09:57:26 AM
In reply to Iveta, Freehold
Thanks for contacting TD Helps today, Iveta. We'll be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. As you have stated that you are currently not in the U.S., you may reach us at 1-(856)-751-9000. Additionally, you may call collect from a landline, with operator assistance, at 1-(215)-569-0518.
If you are currently enrolled for Online Banking, you may also send a secure message using www.tdbank.com. To send a secure message you must first log-on to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left-hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly, however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped, Iveta, and please enjoy the rest of your weekend.
Customer Service Team, Mount Laurel
October 1, 2016 09:57:57 AM