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I have a joint TD Bank student checking account (I'm over 18 though) and would like to close it. Can I just close it by myself or do both representatives have to be there? Also can it be any TD Bank location?
January 5, 2015 12:07:19 PM
In reply to Anja, Seattle
We're glad you stopped by TD Helps with your question, Anja. We understand that banking needs change and if you need to close your account, we'll be able to give you a little guidance.
Before you go, we'd like to let you know that we are committed to your satisfaction as a Customer. If you have any questions or concerns about your banking experiences, we invite you to discuss them with us at a TD Store. We're available and would like to hear from you - please find your closest Store and lobby hours here: http://bit.ly/TDStores. Or, we're here to discuss your needs anytime, 24/7 at 888-751-9000, where a Banking Specialist can review your options with you.
If you still choose to close your account, if you have an account with a remaining balance, we'd recommend visiting any TD Bank Store near you to withdraw the funds and request that the account be closed. Please visit the above link to find a convenient location for you. You'll be glad to know that if the account is a joint account, only one of the account owners will need to be present in order to close the account. You'll be able to stop in at any Store of your choosing to do so.
If the balance in your account is already zero, or you have a remaining account that funds can be transferred to, you may also call us 24/7 by dialing 888-751-9000. Or, you're welcome to send a Secure Message via your Online Banking account by logging it at http://bit.ly/1eaISlq and clicking the Customer Service tab. You'll find a link to Send a Message there, where you can enter your request. Please be sure to specify the account number you wish to close if you choose to use this method. Please note that the account will be closed within 2-3 business days once the request has been placed.
We hope to hear from you soon, Anja. Best of luck to you in 2015!
Kristen P, Mount Laurel
January 5, 2015 12:09:35 PM