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I was trying to use the mobile deposit. Every time I put a period, it automatically correct to a comma. Like 42.67, it will become 42,67. I cannot deposit the check at all. Can you show me how to avoid this?
March 16, 2017 01:40:22 PM
1 person recommended this |
In reply to Shiyu, Woodbridge
We understand your concern, Shiyu. We'd be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we are unable to troubleshoot this with you directly.
To best assist you, we recommend reaching out to our Tech Support Specialists 24/7 at 800-493-7562. They would be glad to help discern the issue and how to fix it.
You are also able to visit a TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope to hear from you soon, Shiyu. Have a good day.
Megan K, Mount Laurel
March 16, 2017 01:40:38 PM