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Hello, I did external transfer. Yesterday I could see status of this trasfer in my online transfers history, it was In process, anyway today I can not see neither title of the transfer. Does it mean that it was succesfuly sent? Thank you very much
December 12, 2015 10:28:42 AM
In reply to Nikola, Pleasantville
Thank you for reaching out to us on TD Helps, Nikola.
In order to determine the status of this External Transfer, we recommend speaking with us via the telephone at 800-493-7562. Our Tech Support Specialists are available 24/7 and after proper verification, they will be able to review this transfer with you and confirm the status as well. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As you are enrolled for online banking, you may also send a secure message using www.tdbank.com for assistance. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Please be sure to include the date and the amount of this transfer in the message, this will help us to research and reply to your inquiry as soon as possible.
Let us know if you have any other questions. We hope you have a nice weekend, Nikola!
LiShu R, Mount Laurel
December 12, 2015 10:29:01 AM