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I made a deposit of $100 a few months ago and now my account balance is $100.78. How is this possible when I maintained enough balance to qualify for free checking? My balance one time was over $130
Mark, South Amboy NJ
February 11, 2015 04:40:35 PM
In reply to Mark, South Amboy NJ
Thank you for joining us on TD Helps, Mark. We'd be happy to help.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
You may contact us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to discuss your account. If you prefer, you may visit us during lobby hours at any TD Store. For our Store locations and hours please visit http://bit.ly/TDStores.
If you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
If you have not enrolled and would like to, please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Keep in mind you will need your account number, ATM/Visa Debit Card number, Social Security Number and email address to complete the enrollment. If you have any trouble enrolling, please feel free to visit a TD Store or call us using the number above.
We hope to hear from you soon, Mark and have a good day.
Megan K, Mount Laurel
February 11, 2015 04:41:19 PM