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January 16, 2015 01:20:10 PM
In reply to Suzete, Pottstown
Thanks for bringing us your question, Suzete and Happy Friday to you!
For any fees that may be associated with stop payments please visit: http://bit.ly/1cTejgt. If you would like to request a stop payment on a check that has not been presented against your account yet, there are a few ways to do so.
First, you may give us a call 24/7 to speak with a Banking Specialist at 888-751-9000. Our Representatives would be happy to assist you with your stop payment request. Keep in mind you will need the check number, exact amount of the check as well as who it was made payable to. You may also go to a TD Store location for assistance. For lobby hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number to enroll online. Once you're logged in at http://bit.ly/1eaISlq, please click on the "Customer Service" tab and then "Stop Payment." If you need help enrolling, please contact us at the number provided above.
We hope this provides some help, Suzete. Let us know if you have any other questions and enjoy your weekend.
Kristen P, Mount Laurel
January 16, 2015 01:21:48 PM
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