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mortgage company cannot find my check sent in june
July 14, 2015 10:28:56 AM
In reply to lorraine, manchester
Welcome to the TD Helps Community, Lorraine!
First, you may give us a call 24/7 to speak with a Banking Specialist at 888-751-9000. Our Representatives would be happy to assist you with your stop payment request. Keep in mind you will need the check number, exact amount of the check as well as who it was made payable to. You may also go to a TD Store location for assistance. For lobby hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number to enroll online. Once you're logged in at http://bit.ly/1eaISlq please click on the "Customer Service" tab and then "Stop Payment." If you need help enrolling, please contact us at the number provided above.
For any fees that may be associated with stop payments please visit: http://bit.ly/1cTejgt. If you would like to request a stop payment on a check that has not been presented against your account yet, there are a few ways to do so.
Thanks for stopping by Lorraine!
Alara B, Mount Laurel
July 14, 2015 10:29:34 AM