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Could I have anyone who speaks japanese at store located in New York?
And then, could I have anyone who speaks japanese when I call to customer service?
Hisako, Niigata, Janan
November 29, 2017 04:35:34 PM
In reply to Hisako, Niigata, Janan
Hi Hisako! Thanks for coming to TD Helps with your question.
We have access to Japanese interpreters anytime, 24/7 in fact. Anytime you call our Customer Service Team, simply ask us for a Japanese interpreter and we'll get one on the line for you right away. We want all of our Customers to be able to speak in the language they're most comfortable with so that they're banking experience is easy and efficient.
If you visit us at one of our Stores in New York, it's always possible that we may have an employee that speaks Japanese, but if not, don't worry! Again, we'll get an interpreter on the phone even in our Stores so that you easily communicate your needs.
When you're here in the U.S., we'd love it if you stop in to see us. You can find all of our Store locations and hours by clicking here: https://go.td.com/1nq31dc. As we see that you're writing in to us from Japan today, we'd like to provide you with some number to reach our Customer Service Team. To contact us by phone from outside of the United States, please use country code 011 and call 856-751-9000 or call us collect from a landline with operator assistance at 215-569-0518. We have representatives available 24 hours a day, 7 days a week to help. Again, just ask for an interpreter and we'll have one on the line for you right away.
We look forward to talking with you soon, Hisako! Take care.
Candice A, Mount Laurel
November 29, 2017 04:38:22 PM