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Hi, I have been working in the U.S the last year in Vermont and I had open my student account in Stowe, now I m back in my country and I m not using my card but it still have founds, but the next year I ll be visiting the U.S again just for some weeks, my question is if I need to advice you that I will be using my card again in the U.S since that I haven t been using it for a over a year.
November 1, 2017 02:02:05 PM
In reply to Rebeca, Asunción
Happy Wednesday, Rebeca!
We appreciate you bringing your concerns to TD Helps today, and we'll be more than happy to help.
As you mentioned that you will be traveling, and plan on using your TD Bank Debit Card again, we'd like to recommend that you connect with us directly so that we can ensure you do not experience any acceptance issues with your card. To reach a Specialist, you have a couple options, and you're welcome to choose whichever method is the most convenient for you.
First, you may call and speak with one of our Banking Specialist by simply calling 1-888-751-9000, 24 hours a day, 7 days a week. As you mentioned that you are no longer in the United States, you may also call collect, with operator assistance from any landline, by asking the operator to dial (215)-569-0518.
As you are currently out of the country, you would also have the option of sending us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this helps, Rebeca, and we look forward to hearing from you soon.
Have a great rest of your day!
Brittany M, Mount Laurel
November 1, 2017 02:02:34 PM