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Kathy, Fort Pierce, FL
November 17, 2014 05:14:15 PM
In reply to Kathy, Fort Pierce, FL
Thank you for visiting TD Helps today, Kathy.
Although we would like to assist you directly, we do not have access to your account information as this is considered an unsecured site. However; we would be happy to help point you in the right direction.
If you're referring to your Visa Credit Card bills with another financial institution and you are currently using our online banking bill pay service to make your payments. You will have the options to enroll in e-bill service, which means once you're enrolled, you will receive your future credit card bills via emails instead of paper mails.
To sign up for e-bill service, you must first be logged onto your TD Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq. One you are logged in, please follow these steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select the option “Add an e-bill” from the “What would you like to do?” list.
5. You will be required to fill out some additional information on the next screen, such as the last 4 digits of your SSN or your account number with this payee and also accept the biller's Terms and Conditions before press "Submit" button.
If you need additional assistance at any time during this process, our Tech Support Team can be reached 24/7 at 800-493-7562.
If you are currently not enrolled for our online banking, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. You may also visit your local TD Bank store for assistance. To find out TD Store locations near you, please visit, http://bit.ly/TDStores.
If you have a TD Visa Credit Card and would like to enroll for paperless statements, please feel free to contact TD Credit Card Specialists 24/7 at 888-561-8861.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Justin B, Mount Laurel
November 17, 2014 05:38:56 PM