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I want to make sure my credit card account has been closed. I am still getting e-mails from you telling me my balance is 0. If the account is closed I shouldn't be getting a statement.
January 6, 2015 10:01:09 AM
In reply to Cynthia, Southington
Good morning, Cynthia and thanks for reaching out to us on TD Helps today.
Generally speaking, after a credit card is closed and final statement is issued, you should not be getting additional monthly statements.
As we would like to assist you directly to confirm the status of your credit card, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, we do recommend contacting TD Card Services directly to ensure that your card is closed. They're available 24/7 at 888-561-8861, and a quick call to one of our Card Specialists can confirm this for you. You're also welcome at any of our TD Bank Store locations; and see here: http://bit.ly/TDStores for a listing nearest you.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
January 6, 2015 10:02:28 AM
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