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Hi i am making purchase online from verseas and i kept getting this error message - error59, Operation must be performed by Master Merchant, and that my payment couldnt get through, may i know whats the problem ?
August 14, 2017 11:35:31 AM
In reply to michael, delaware
Hi Michael. Thanks for coming to TD Helps with your question.
We're sorry to hear you've been unable to make your purchase and we'd like to help. There could be any number of reasons the card may have been declined. We'd be happy to take a look at the declined transaction to better advise why this occurred.
As TD Helps is considered an unsecure forum, we do not have access to specific account information. If you attempted this transaction with your TD Bank Visa Debit Card, please give us a call 24/7 at 888-751-9000. If you were using your TD Bank Visa Credit Card, please call us 24/7 at 888-561-8861. We can also help in any of our Stores for both debit and credit cards. To find one near you, please click here: https://go.td.com/1nq31dc.
We look forward to hearing from you soon so that we can help you complete your purchase. Have a great day, Michael.
Candice A, Mount Laurel
August 14, 2017 11:39:10 AM