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Hello, I keep trying to order off Aliexpress with my credit card but it keeps getting declined
March 7, 2017 04:14:37 PM
In reply to Valerie, Calgary
Good afternoon Valerie, we're sorry to hear of any troubles you are having with your credit card and would be happy to point you in the right direction for help.
As this is pertaining to your account specifically, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call our Credit Card Specialists 24/7 at 888-561-8861 to speak with one of our Specialists. After account verification, we'd be more than happy to review your account with you. Also, you may visit any TD Bank Store during lobby hours to have your account reviewed in person.
In addition, if you are enrolled for online banking, you may send a Secure Message. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon https://go.td.com/1rvBmq8 and send a Secure Message.
We'd like to let you know that you've reach TD Bank NA in the United States. Based on your question, it sounds like you want to reach out to our partners up north, TD Canada Trust. You may submit your inquiry via their TD Helps page here: https://go.td.com/1Iam3rB. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
Thanks again for writing to TD Helps, Valerie. Let us know if you have any other questions and have a wonderful day.
Shanika A, Mount Laurel
March 7, 2017 04:15:19 PM