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Hello, I traveled to US and exchanged currency from Japanese Yen to US droller on 10th Oct, 2015 at TD bank 1500 JFK Boulevard.
Since I lost the rate exchange sheet, could you tell me what was the exchange rate you used on the day from Japanese yen into US$?
October 16, 2015 10:41:25 PM
In reply to Kyoko, Tokyo
We appreciate you reaching out to us on TD Helps, Kyoko.
As this is pertaining to your specific transaction you made at one of our Stores, we would be happy to look into this further with you. As we would like to assist you directly, unfortunately, we do not have access to this information since this is considered an unsecured public forum.
You may wish to get in contact with the Store you visited for further assistance. You can locate locations and their contact information here: http://bit.ly/TDStores.
Seeing that you're writing to us from Tokyo, we're glad to provide contact information to reach our 24/7 Banking Specialists from outside the U.S., who would be happy to help with the current exchange rates. Please note that exchange rates are subject to change daily. When calling from abroad, please dial 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Hope this helps and have a great weekend!
Justin B, Mount Laurel
October 16, 2015 10:42:15 PM