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Currently, I am traveling in Turkey. Some location in here accept my card but others not. For example , today we went to a restaurant and my card didn't go through, thanks Lord I had cash with me.
Can you plese explain the reason.
Sabriye, New York
January 5, 2016 03:29:57 PM
In reply to Sabriye, New York
Great having you, Sabriye, and thanks for including us with your travel plans.
First, we are happy to let you know that you can use your TD Visa Debit card for purchases at locations that accept Visa across the globe! Also, while you are away, you can make ATM withdrawals from any machine that displays the Visa or NYCE logo.
To make sure you do not experience any card acceptance issues, we recommend placing a travel notification on your account before you leave the country. Sometimes, even if a note is already placed on your account, our automated advanced fraud early warning systems may block your debit card until we are able to verify the account activity with you.
To provide us your travel notation or to review your account for any block, you can reach us from outside of the United States 24/7 at (856)-751-9000, or you can call us collect from a landline at (215)-569-0518 with operator assistance.
If you prefer and you are enrolled in Online Banking, you can submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side of the page you'll see an option to Send a Message located under the Message Center. In your message, please include the dates and destination(s) of your trip as well as any issues you are experiencing with your card.
If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/debit card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and helps us monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
Hope this answers your question, Sabriye. Have a great trip and safe travels to you.
Justin B, Mount Laurel
January 5, 2016 03:31:18 PM