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Can one of the Custodians be removed from a Custodial account without closing the account?
Kristy, Egg Harbor Twp
April 29, 2015 09:59:07 PM
In reply to Kristy, Egg Harbor Twp
Thank you for reaching us on TD Helps, Kristy. We'd be happy review options to remove a Custodian from your account.
Typically, since the Custodian is still the only Authorized Signer, they are the only ones allowed to authorize account maintenance. Once the child is of legal age, both may visit us at a TD Store to close the account and disperse the funds as necessary. The child would then be able to transfer the funds into a new account that he or she would have full access to. To take a look at TD Stores near you and their hours please visit http://bit.ly/TDStores.
Feel free to contact us 24/7 at 888-751-9000 for assistance with any additional account inquiries you may have.
We hope this helps, Kristy and have a good night.
Cameron P, Mount Laurel
April 29, 2015 09:59:49 PM
In reply to Cameron, Mount Laurel
I think that a custodian account was opened for my by a family member at TD bank. I don't have any account information. I am estranged from this family member. How would I close or transfer funds to another account without that persons signature.
July 5, 2017 09:33:44 AM
In reply to Haleigh, Fredericksburg
Thanks for visiting us with your question, Haleigh! We'd be happy to help point you in the right direction.
If you were listed as the minor on a custodial account, the custodian on the account will need to be the one to initiate withdrawing the funds and closing the account.
We understand the estranged relationship you have with the custodian may make this more difficult. If you are able to contact this person, we invite you both to visit us at any of our Stores so that the custodian can provide you the funds which you can deposit into another account. You can find all of our locations by clicking here: https://go.td.com/1nq31dc.
If the custodian is also on the account into which you'd like to transfer the money, they may be able to simply call us to transfer the funds or make an online transfer, depending on the account type.
If you'd prefer to close the account and the custodian is near a TD Bank Store, we recommend that he/she close the account out in person. If they are not able to visit a Store, they can mail a signed and notarized request for the account to be closed to the home Store where the account was opened. They can find that address by clicking the link provided above.
We welcome you and your custodian to give us a call anytime at 888-751-9000 with any questions you may have. We're available 24/7. You're also invited to visit us at any of our Stores.
We hope you're having a great day, Haleigh!
Customer Service Team, Mount Laurel
July 5, 2017 09:34:08 AM