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June 5, 2015 05:06:30 PM
In reply to JIMMIE, ALBEMARLE
It'll be our pleasure to help with a release of lien for your auto loan.
One of the options available to obtain a copy of this documentation is by fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number • The account number, if it is available • The year, make, model and VIN, and the date it was paid off, if available • Your request for a Release of Lien • Your signature
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
Please note that if you are a third party requesting this copy on behalf of our Customer, their signed authorization agreeing to release this information to you will also be needed. Kindly include this document with your fax.
Another available option is to have the account holder give us a call to place the request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
If your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
Hope this helps and enjoy your weekend!
Colleen B, Mount Laurel
June 5, 2015 05:07:09 PM