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hi, im WeiNoFu.
I cannot log in my account with following message
We are sorry, we are unable to process your request. Please try again.
If you continue to experience difficulties please call 1-800-493-7562.
But the problem is i cannot contact the staff by the phone number,because i already went back to my country which is far from the US.
When i was in the US. I accidently withdrawn.Recently i wanna transfer money to my account.
Because Im not sure how much i owe,I try to log in to make sure.But i cannot log in now.
Is there any e-mail i can provide my private information to solve this problem?
Im afraid of being taken some fees by my accidently withdrawn.
I live in Taiwan. Thanks for your help.
January 8, 2018 01:21:12 PM
Saving & Managing Your Money
In reply to WEINO, Taipei
Welcome to TD Helps, Weino!
We're sorry that you are experiencing difficulties with online banking.
Since you are unable to log in, we would need to speak with you directly in order to help you gain access. We apologize as we are unable to assist you through TD Helps or email for security reasons.
We have an international number that you can reach us on, for online banking assistance. You may contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. To contact us from any country outside the United States, please first dial 011 and then follow by the numbers provided above.
Once connected with a Specialist, and after account verification, we will be happy to help you gain access to online banking.
Thanks for stopping by, Weino!
Alara B, Mount Laurel
January 8, 2018 01:21:24 PM