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- I have to sign my lease today and deposit the fund to get my apartment keys. unfortunately there is a daily limit, can I still remove 3,000 dollars from a banker teller if I visit a location directly?
July 2, 2015 11:27:16 AM
In reply to Jephane, Brooklyn
Congrats to you on your new place!
If you need to make your security deposit and the amount you need is greater than you can withdraw from the ATM based on your card limits, don't worry. We have a couple options for you.
First, as you mentioned, you are more than welcome to visit a Teller at any nearby TD Store, where you can withdraw funds you have available. Please take a look at our Store locator here: http://bit.ly/TDStores.
If you do prefer to withdraw the funds using the ATM, we can offer a couple of options to request an increase to your limit. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in Normal status and have a sufficient balance to cover the requested amount.
One way to request this is by sending us a Secure Message through your Online Banking account. If you're already enrolled, you may log in to do so here: http://bit.ly/1eaISlq. After you sign in, please find the Customer Service tab and use the Send a Message link found there. Or, another option would be to send a fax to our Fulfillment Team at 856-533-1138.
If you choose to send us a secure message or faxed request, please include the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Your Telephone Number
• A Statement indicating to 'Please increase my total daily Visa (or POS or ATM) limit to $X for the day.'
• Your signature (on faxed request)
Please note: fax requests are generally completed within 2 hours.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm, the increase will remain in effect for one additional calendar day.
Jephane, we hope this will help with your deposit and best of luck with your apartment.
Have a great holiday weekend!
Kristen P, Mount Laurel
July 2, 2015 11:29:04 AM