Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am overseas and my debit card isn't working
I believe it is the magnet that cannot be read
Lital, New York
October 1, 2014 12:40:39 PM
In reply to Lital, New York
Welcome to TD Helps, Lital and thanks for asking your question today. We're sorry about any issues you may be having with your debit card and we'll be happy to help.
You may request a new debit card to be sent to your address overseas through your Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. Once you're enrolled, please sign into your account and click on the "Customer Service" tab on the right and then the "Send a Message" link. In your request, please include the following information: your full name, account number, the address that you would like the card to be sent to and this statement; "I accept full responsibility for the card being mailed to the alternate address." Once we receive this information, we can expedite a new debit card to your current address.
If you have any questions, please don’t hesitate to reach out to us 24/7 at 856-751-9000 or via land line at 00+1-215-569-0518 with operator assistance.
We hope this helps and have a good one, Lital.
Brian M., Mount Laurel
October 1, 2014 12:41:30 PM