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needs to be activated in order for the tickets to be purchased with my card. Could you by any chance help me with this? I need to buy the tickets ASAP. Thank You for help in advance and Kind regards Mi Dear Sir or Madam,
I was trying to book flight tickets with my debit card, but the transaction was rejected and I was told that something needs to be activated in order for the tickets to be purchased with my card. Could you by any chance help me with this? I need to buy the tickets ASAP.
Thank You for help in advance and Kind regards
August 4, 2017 09:54:46 AM
In reply to Michaela, Brewster
Happy Friday, Michaela!
We're sorry to hear that you're having trouble using your Debit Card, and based on the information you have provided us with, it sounds as if you may still need to activate your Debit Card.
If this is the case, you may call our Debit Card Activation line at 888-553-4122, and then simply follow the prompts! If you are unable to call, you're also welcome to visit a TD Store location, during lobby hours, for further assistance with having your Debit Card activated. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you believe that your Debit Card may already be active, and are still having trouble, we ask that you contact us directly so that we may further assist you. Our Banking Specialists are available 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000. Similarly, you may also visit a TD Store location, and we invite you to use the link above to locate your nearest TD Store.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Have a great weekend, Michaela.
Brittany M, Mount Laurel
August 4, 2017 09:55:06 AM