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My spouse lost her debit card. Am I able to get her a replacement, or does she have to do it? Our family's schedule is such that it is far more convenient for me to get it, if possible.
March 8, 2016 11:13:26 AM
In reply to Will, Philadelphia
Thanks for joining us today, Will.
If your wife is a joint owner on the account, she can give us a call 24/7 at 888-751-9000, visit us at any TD Bank location or send us a secure message through Online Banking to request a new Debit Card. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If she's enrolled in Online Banking, she may send us a secure message. If she's not currently enrolled for Online Banking, she may call the number listed above to enroll or visit a TD Store during lobby hours. To send a secure message, please have her sign into her account here: http://bit.ly/SMUhhl and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
Please note that if she chooses to call us or send us a secure message, it can take up to 7-10 business days for the debit card to be mailed to your home address; it will be sent in a plain white envelope.
We appreciate your visit, Will and take care.
Alara B, Mount Laurel
March 8, 2016 11:14:03 AM