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I was declined on my online purchase than again publically at a local department store but there is plenty of m money in account why?
March 19, 2015 04:24:10 PM
In reply to travis, manchester
Hey Travis and thanks for reaching out to TD Helps today! We're sorry to hear of any trouble with your debit card and would be glad to help you going in the right direction.
As we would like to assist you directly, we do not have access to your personal information since TD Helps is considered an unsecured forum. To better assist you, we can recommend connecting with one of our knowledgeable Banking Specialists 24/7 at 888-751-9000. After account verification, they will be able to let you know the cause of the decline on your card.
If you prefer, you're also invited to any nearby TD Bank Store for assistance. Please see a listing of our Stores nearest you at http://bit.ly/TDStores.
Thanks again for coming by, Travis, and feel free to visit again anytime you have questions. Have a great day!
Justin B, Mount Laurel
March 19, 2015 04:25:00 PM