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I went to pay for some thing today and my debit card was declined, I'd like to know why
Matthew, Thunder Bay
October 6, 2015 11:27:19 AM
1 person recommended this |
In reply to Matthew, Thunder Bay
Thanks for joining us on TD Helps today, Matthew.
Please understand that even though we would like to help you directly with your card, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. To better assist you, we can recommend a quick call to one of our dedicated Banking Specialists 24/7 at 888-751-9000, who will be able to let you know the cause of the decline on your card upon proper account verification. Depending on the reason, they should also be able to help you get your card working again during your call.
If you prefer, you're also invited to any nearby TD Bank Store, during lobby hours for assistance. And if there's any issue, you can also get a new debit card at a Store during your visit! Please see a listing of our Stores nearest you at http://bit.ly/TDStores.
Just in case this is in reference to your TD Bank Visa Credit Card, please reach our Card Services Specialists directly at 888-561-8861, 24/7.
Thanks again for joining us, Matthew and enjoy the rest of your week.
Alara B, Mount Laurel
October 6, 2015 11:28:58 AM
1 person recommended this