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Hello, I recently applied for a simple checking account. I got an atm card but not a debit card. When does that arrive?
September 12, 2015 09:59:56 AM
In reply to Terriesha, orlando
Thank you for opening a new Checking account with us, Terriesha.
If you have requested a debit card during the account opening process either via the phone or online, you should expect to receive your debit card in the mail within 7-10 business days. If the timeframe has passed and you still have not yet received it, please stop by your local TD Bank Store, during lobby hours with your valid photo ID, they may assist you directly. All TD Bank Stores have instant issue machines where any Customer Service Representative would be happy to make a new card for you during your visit. You will walk out with a new card in your hand! Once at the Store, please ask the Store representative to close the card which is already mailed to you since it will no longer be useful once you receive a new card at the Store. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
If you have any additional questions, please feel free to reach out to our Banking Specialists 24/7 at 888-751-9000. Have a great weekend and thank you again for banking with TD!
LiShu R, Mount Laurel
September 12, 2015 10:00:54 AM
In reply to LiShu, Mount Laurel
September 13, 2015 12:47:02 PM
In reply to Terriesha, Orlando
You're very welcome, Terriesha!
We're glad we were able to help and thanks for letting us know.
If you have any other questions about your new account, you know where to find us! Feel free to reply anytime, or you can call us 24/7 at 888-751-9000. Also check out this page: http://bit.ly/1D7QIEH - it might help with your new account.
Thanks again for choosing TD and enjoy the rest of your weekend!
Kristen P, Mount Laurel
September 13, 2015 12:47:47 PM