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I have a card that was left from about 2 years ago and I guess the card now has a zero balance due to the service charge that was taken each month for non use. I can't get in to it so I think that is what has happen
October 16, 2015 04:37:29 PM
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In reply to Loretta, Norristown
Hi Loretta, thanks for writing in this afternoon.
TD Helps is considered an unsecure forum therefore we are unable to obtain your personal account information, we apologize for any inconvenience. To best assist with your gift card balance we invite you to click here: http://bit.ly/11BaYkv, after entering the first six digits of your gift card and registering it you can view your gift card balance and check your account. Please note that when you register your gift card for the first time, your initial password will be the three-digit security code on the signature panel of the back of your card. Once you're registered, we encourage you to change your password after signing in for the first time.
If you prefer, you can also call Customer Service 24/7 at 1-888-294-2249 to retrieve your gift card balance. Please also see http://bit.ly/1cIdAj6 for our Frequently Asked Questions about TD Bank Visa Gift Cards.
We hope this help, Loretta and have a fantastic weekend.
Colleen B, Mount Laurel
October 16, 2015 04:39:57 PM