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How can I delete a vendor from my payee list, on my personal checking accont?
Chantal, Myrtle Beach
December 14, 2015 09:37:18 AM
1 person recommended this |
In reply to Chantal, Myrtle Beach
Thanks for connecting with us here at TD Helps, Chantal. We'd be glad to help provide details on how to remove a Biller from your TD Bill Pay.
After you log onto your TD Online Banking from here: http://bit.ly/1eaISlq, please follow the steps below for assistance:
Click on the “Bill Pay” tab located on the top of your screen.
2. Click on “Manage Your Bills” tab.
3. Select the Biller from the “Biller Name” list.
4. Choose the option “Delete this Biller” from the “What would you like to do?” options list.
5. You will be asked to confirm your selection, click “OK” to delete the biller.
To remove an automatic payment, please follow the first three steps above. Once the Biller information is displayed, please choose Delete Automatic Payment from the list, and click "Ok."
Once you’ve successfully removed a Biller, you will receive a message stating that the Biller has been deleted. Please be aware, if you are attempting to remove a Biller that has a recurring payment, you will first need to cancel the payments within Bill Pay.
If you have any questions or need assistance, please call us 24/7 at 800-493-7562, option 3, to speak with a Tech Support Specialist, or visit a Store near you. To find hours and locations near you, please take a look here: http://bit.ly/TDStores.
We hope this helps. Have a wonderful day!
Yen D, Mount Laurel
December 14, 2015 09:38:33 AM
In reply to Yen, Mount Laurel
Manage Your Bills is not longer a tab in the new site. Any other ideas on deleting a vendor/payee?
Frank, Whitehouse Station, NJ
December 23, 2015 07:16:21 PM
In reply to Frank, Whitehouse Station, NJ
Thanks for joining in, Frank. We'd be glad to help with our new updates to Bill Pay.
You are able to log in to your account by visiting our web page as Yen mentions above. Once you log in, please select the "Bill Pay" tab. Next select "Activity" beneath the biller you'd like to remove. By doing so, a link entitled "Details" will then be displayed beneath the biller's name. Select the "Details" link. A new window will open within your Bill Pay screen. Towards the bottom of this window please select the link next to "Cancel" in order to delete the biller. It will say "Remove" followed by the biller's name.
If you have any trouble, feel free to contact our Tech Support Specialists by dialing the number Yen mentions above.
We hope this helps, Frank and have a good night.
Megan K, Mount Laurel
December 23, 2015 07:16:36 PM
In reply to Megan, Mount Laurel
That is not working. When I click on Activity - I just get a link that says 'more activity' and when I click on that I don't get any options to delete the biller.
January 7, 2016 06:39:58 PM
In reply to Barrie, Philly
Thank you for joining us on TD Helps, Barrie. We'll be glad to clarify your bill pay question.
Please review the steps below on how to delete a payee.
1. Log into your online banking account.
2. Select the Bill Pay tab.
3. Select the Activity button beneath the payee that you'd like to remove.
4. Please click on the Details button; which is located to the right of the payee.
5. Follow the prompts to delete the payee.
We hope this clarifies your question and if you should need additional assistance, please reach out to one of our 24/7 Tech Support Specialists at 800-493-7562. Take care and have a wonderful night, Barrie!
Katherine G, Mount Laurel
January 7, 2016 06:41:38 PM