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I did deposit money on Monday. but I do not see on the transaction on my account
Kyu, New York
November 18, 2014 08:11:18 AM
In reply to Kyu, New York
Hey, Kyu and welcome to TD Helps!
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Typically, if the deposit you made was a check deposit, the first $100 should be made available immediately. The rest of the funds are usually credited to your account on the following business day. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for up to 7 business days for verification purposes.
If your deposit was made at TD Bank before 8:00 PM on a business day, it would be considered a deposit on that business day. A business day is every day except Saturdays, Sundays, and federal holidays. As you've mentioned that your deposit occurred on Saturday, we will consider that the deposit was made on the following business day. For weekend deposits, this usually means that the deposit will be considered Monday's deposit and will post to your account Tuesday. Please keep in mind that if Monday of that week is a federal holiday, the deposit is considered for Tuesday and will post to your account on Wednesday.
As exceptions may occur which can cause delays in funds availability, we invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
To better assist you, we ask you please contact us directly via telephone. Our Banking Specialists are available 24/7 and after account verification, they would be happy to review this deposit with you! If you prefer stopping by your local TD Bank store, please check here http://bit.ly/TDStores.
Additionally, you may send us a secure message online if you are currently enrolled for our online banking. After logging onto your account, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose General Account Inquiry as subject and type the message in the Comments/Requests section.
If you are not currently enrolled for online banking and wish to enroll for online banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case if you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help.
Let us know if you have any further questions. We are always here to help. Have a pleasant day!
LiShu R, mount laurel
November 18, 2014 08:13:37 AM