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I tried to deposit my cheque today at the TD ATM today. It's one of those new machines that does not require an envelope. When I placed my cheque into the machine, the screen told me my deposit was $0. I tried it again and it seemed like it cannot read my cheque. When I tried the mobile deposit, it would not read my cheque once again.
This is extremely frustrating as it would now require me to line up at the counter every time I want to deposit my cheque, and I won't be able to if the bank is closed. Is there any other option?
September 6, 2015 07:29:22 PM
1 person recommended this |
In reply to Carrie, Markham
Hi there Carrie,
Thanks for getting in touch – we apologize to hear about this trouble using the ATM.
We see you're located in Markham and would like to mention that you've reached us here at TD Bank in the States. To help with your ATM concerns, we encourage you to reach our friends at TD Canada Trust. You can post your question on their TD Helps page right here: http://bit.ly/1kD3iFr, or, you can reach out to them directly. A variety of contact options can be found using this link: http://bit.ly/1woOVay.
We do hope this will help, Carrie and that this issue gets resolved for you!
Best of luck and please enjoy the rest of your weekend.
Kristen P, Mount Laurel
September 6, 2015 07:30:30 PM
1 person recommended this