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September 30, 2014 05:37:39 PM
In reply to Jeanne, Southington
Welcome to TD Helps, Jeanne. We'd be happy to provide ways to find if the check you wrote was cashed.
You have the ability to view your most recent check payments through Online Banking. If you have not enrolled for Online Banking, you may do so here: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number, Social Security number and email address to complete the enrollment. The system will lead you step-by-step through the process. If you have any questions about the enrollment process, please call our Digital Banking Specialists 24/7 at 800-493-7562 for further assistance.
Once you are able to log in, you would then select your checking account from the main page, and you will be directed to your most recent transactions. By selecting "All Available History" from the drop down menu located under "Account History," you will be able to view your past two statements' worth of transactions including checks. For a more specific search, you can select the link that says "Power Search." You will then be able to search by check number, amount and more!
Through Online Banking you may also send a secure message for the information if you are unable to locate it. To send a secure message, please click on the "Customer Service" tab and then "Send a Message." On the new page, there will be a message field and a drop down menu where you can choose a subject. Please select "General Customer Service" from the drop down box. Please fill in the necessary fields with details of your request.
If you prefer speaking to someone directly, you may contact us 24/7 by dialing 888-751-9000 and speaking to our Customer Service Representatives or you may visit your nearest TD Store. For Store hours and locations near you please visit http://bit.ly/TDStores.
We hope this helps, Jeanne and have a great day!
Megan K, Mount Laurel
September 30, 2014 05:38:24 PM