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January 13, 2015 04:45:57 PM
In reply to Anthony, Arlington
Great to have you on TD Helps, Anthony! We'll be happy to help out today.
Since you mentioned that you'd like to find out if a check you wrote has cleared, we would need to review this in further detail with you. Please note that we would like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
If you are currently enrolled for our Online Banking, you would be able to view your TD account online and determine if Check #698 has been paid. After you log into your account here: http://bit.ly/1eaISlq, you may click on the “Accounts” tab at the top of the page, and then click on the name of the account you want to view. Then, select from the following drop down options: “Last 10 days, My Current Statement, My Previous Statement or All Available History” and select the “Show History” button to the right of the screen. This will display up to 60 days of your account history. You also have the option to view your previous statements on the same page by clicking on Statements tab, if you'd like to review information prior to the most recent 60 days on your account.
If you'd like assistance in locating the check, feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer, you may also send us a Secure Message with your inquiry so that we can check in to this for you. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center."
Hope this helps you locate your check, Anthony. Have a terrific week!
Kristen P, Mount Laurel
January 13, 2015 04:48:04 PM