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I recently started using the Samsung Pay app which turns the physical card into a digital card with an entirely different number. To effectively use this "digital card" with a venue like Redbox, I would need to enter the full digital card number along with its expiration date into my Redbox account. How would I go about getting the full digital card number? Can I just go to a branch location with a photo ID and request it?
August 2, 2016 08:01:57 AM
In reply to jeffrey, caribou
Thanks for joining us on TD Helps, Jeffrey. We'd be glad to help.
Based on your question, it sounds as though you're setting up Samsung Pay. To learn more about this feature, please visit here: https://go.td.com/2axDqJC. You are also able to view our Frequently Asked Questions here: https://go.td.com/2arBktx.
If you continue to have difficulty setting up Samsung Pay, we recommend contacting us directly for assistance. You are able to reach out Tech Support Specialists 24/7 by dialing 800-493-7562. They would be glad to help!
We hope this helps, Jeffrey. Have a great day.
Megan K, Mount Laurel
August 2, 2016 08:02:07 AM
In reply to Megan, Mount Laurel
I already have the Samsung Pay app all setup and have been using it with great success, but what I wanted to know, and I guess I didn't make it clear enough, was how to find the full "digital" card number once the Samsung pay has been set up for a specific debit/credit card. I contacted Samsung Pay and they said to contact the bank, and I am assuming that isn't the kind of information that can be given over the phone. I just want to make sure. Thanks.
August 3, 2016 07:28:37 AM
In reply to Jeffrey, Caribou
Thanks for getting back to us with additional information to clarify your inquiry, Jeffrey.
Please know that the last four digits of your TD card you used to register with Samsung Pay should be listed on your Samsung Pay App. For the protection of your card, the full 16 digits of your card numbers can only be located on the front of your card itself.
Hope this helps, Jeffrey. Have a great day!
LiShu R, Mount Laurel
August 3, 2016 07:29:29 AM