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I have 50% of my pay direct deposited into my checking account, and the remaining into my savings. My deposit of 50% showed up in my checking account but hasn't in my savings account when it should have showed up today!
December 9, 2017 08:49:59 AM
In reply to Alexandra, Brookline
We appreciate you coming to TD Helps for assistance today, Alexandra, and we're so sorry to hear that you may not have received your direct deposit.
Generally speaking, here at TD Bank, direct deposits are posted to accounts with the date and time designed by the creditor, or in this case, your employer. If you were expecting to receive a portion of your direct deposit into your Savings account, and it has not yet been credited, we'd like to recommend that you speak with your employer directly.
We apologize for any inconvenience this may cause.
As a friendly reminder, our Banking Specialists are here to help with any questions or concerns, 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. You're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Take care, Alexandra, and we hope you have a good weekend, and a safe and happy holiday.
Brittany M, Mount Laurel
December 9, 2017 08:50:23 AM