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I recently closed a checking account with TD bank however my job still sent some of my direct deposit to TD bank. How do i go about getting the money put into the correct bank?
February 22, 2018 10:53:52 AM
In reply to Jessica, Summerville
Good morning, Jessica, and welcome to TD Helps.
We're sorry to hear that your direct deposit may have been sent to a closed account, and as your account has already been closed, please know that TD Bank would have rejected any attempted credits to the account, and returned them to the sender. Because of this, we apologize for any inconvenience; however, we'd like to recommend that you connect with your employer for further assistance with your deposit.
If, after speaking with your employer, they are unable to assist you, you're more than welcome to visit your nearest TD Store location to speak with one of our knowledgeable Customer Service Representatives. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize that we're unable to assist you directly, Jessica, but we hope this helps.
Thanks again for stopping by, and enjoy the rest of your day.
Brittany M, Mount Laurel
February 22, 2018 10:55:33 AM